Quality: The quality of the machine is good. Service: The service of the sales team is great. The communication is easy and clear with the team. Thank you for the after sales support. Design: The product is not very easy to use and operate. There is a very steep learning curve to get the machine to work properly. The sales team will help you as much as they can but ultimately the operation of the machine will take some time and serious dedication to use properly. Once you can figure it out, it will produce.